Jungheinrich EFG 213-320 Fault Codes
This chapter enables the operator to localize and rectify basic faults or the results of incorrect operation himself. When trying to locate a fault, proceed in the order shown in the remedy table
If, after carrying out the following remedial action, the truck cannot be restored to operation or if a fault in the electronics system is displayed with a corresponding error code, contact the manufacturer’s service department.
Troubleshooting must only be performed by the manufacturer’s customer service department. The manufacturer has a service department specially trained for these tasks.
In order for customer services to react quickly and specifically to the fault, the following information is essential:
- Truck serial number
- Event message from the display unit (if applicable)
- Error description
- Current location of truck.
| Display | Meaning |
| 0915.2 | Truck not operational, battery door open (o). |
| 0938.1 | Battery flat (0%). |
| 1901.1 | Accelerator pedal applied during power up. |
| 1904.1 | No travel direction selected when accelerator pedal applied. |
| 1908.1 | Seat switch or seat belt lock not engaged when accelerator pedal applied. |
| 1909.1 | Accelerator pedal applied when parking brake not released. |
| 1917.1 | Accelerator pedal and brake pedal pressed simultaneously. |
| 1918.1 | Truck operational but cabin door open (o). |
| 2908.1 | Seat switch or seat belt lock not engaged when a hydraulic function is applied. |
| 2937.3 | Simultaneous actuation of several hydraulic functions that can be operated only as a single function. |
| 2951.1 | Hydraulic function applied during power-up. |
| 5409.1 | Battery temperature too high (o). |
| 5393.1 | Battery cell faulty (o). |
| 5915.2 | Battery door open when stationary. |
| Fault | Possible cause | Actions |
| Truck does not start | – Battery connector notplugged in. | – Check battery connectorand plug in if necessary. |
| – Emergency disconnectswitch pressed. | – Unlock the emergencydisconnect switch. | |
| – Key switch set to O. | – Set the key switch to "I". | |
| – Battery charge too low. | – Check battery charge andcharge if necessary. | |
| – On-board charger active/battery door opened. | – Finish charging/closebattery door. | |
| – Faulty fuse. | – Check the fuses. | |
| Load cannot be lifted | – Truck not operational. | – Carry out all actions listed under "Truck does not start". |
| – Hydraulic oil level toolow. | – Check hydraulic oil level. | |
| – Battery dischargemonitor has switchedoff. | – Charge the battery. | |
| – Faulty fuse. | – Check the fuses (o). | |
| – Excessive load. | – Note the maximumcapacity, see page 40. | |
| Fault display in the display unit | – Truck not operational. | – Press the EMERGENCYDISCONNECT switch orturn key switch to 0, afterapprox. 3 seconds try toperform the desiredoperation again. |
Additional information messages in the event of lithium-ion batteries
| Display | Meaning |
| 5342.1 | Error: Battery discharged. |
| 5343.1 | Error: Battery voltage too low. |
| 5345.1 | Error: Battery voltage too high. |
| 5347.1 | Warning: Battery voltage too high or too low |
| 5201.6 | Hardware fault |
| 5504.1 | Truck ID missing.– Check battery connection cable. |
Troubleshooting
| Fault | Possible cause | Action |
| Truck does not start | – Battery connector notplugged in. | – Check battery connectorand plug in if necessary. |
| – Control line not connected to lithium-ion battery (o) or interface converter (o) of lithiumion battery. | – Check control line andconnect if necessary. | |
| – Lithium-ion battery (o)deactivated or in energy-saving operation | – Press activation button(o) on battery trough.– Charge the battery.– Version with interfaceconverter (o) on thebattery: disconnect thecontrol line from thebattery connection at thetop of the battery, or fromthe inside of the trough,and reconnect. | |
| – Emergency disconnectswitch pressed. | – Unlock the emergencydisconnect switch. | |
| – Key switch set to O. | – Set the key switch to "I". | |
| – Battery charge too low. | – Check battery charge andcharge if necessary. | |
| – On-board charger active/battery door opened. | – Finish charging/closebattery door. | |
| – Faulty fuse. | – Check the fuses. | |
| Load cannot be lifted | – Truck not operational. | – Carry out all actions listed under "Truck does not start". |
| – Hydraulic oil level toolow. | – Check hydraulic oil level. | |
| – Battery dischargemonitor has switchedoff. | – Charge the battery. | |
| – Faulty fuse. | – Check the fuses (o). | |
| – Excessive load. | – Note the maximumcapacity, see page 40. | |
| Fault display on the display unit | – Truck not operational. | – Press the EMERGENCYDISCONNECT switch orturn key switch to 0, afterapprox. 3 seconds try toperform the desiredoperation again. |